Privacy Policy

At Juliana Bruno, we deeply value the privacy and confidentiality of our clients. This privacy policy outlines how we collect, use, disclose, and protect your personal information in accordance with applicable laws and regulations.

1. Information We Collect

Personal Information: When you engage with our coaching services, we may collect personal information such as your name, contact details, date of birth, medical history, and other relevant details necessary for providing coaching services.
Session Information: We may collect information related to your therapy sessions, including session notes, progress reports, and any other information disclosed during sessions.
Communication Data: We may collect information from communications exchanged between you and our therapists, including emails, messages, or phone calls.

2. How We Use Your Information

Providing Services: We use the information collected to provide coaching services, assess your needs, track progress, and tailor our services to your individual requirements.
Communication: Your information may be used to communicate with you regarding appointments, session scheduling, billing, or any other relevant matters related to your sessions with us.
Improving Services: We may analyze your information to improve our services, develop new programs, and enhance the overall client experience.

3. Confidentiality and Security

Confidentiality: Your personal and session information is treated with the utmost confidentiality. Our therapists are bound by professional ethics and legal obligations to maintain the confidentiality of your information.
Security Measures: We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

4. Sharing Your Information

Disclosure: We do not disclose your personal information to third parties without your consent, except where required by law or as necessary to provide you with services.
Third-Party Services: In some cases, we may engage third-party service providers to assist in delivering therapy services. These providers are bound by confidentiality agreements and are only permitted to use your information for the purposes outlined in this privacy policy.

5. Your Rights

Access and Correction: You have the right to access and correct any inaccuracies in your personal information held by us.
Withdrawal of Consent: You have the right to withdraw your consent for the collection, use, or disclosure of your personal information at any time, except where such withdrawal would interfere with the provision of therapy services.

6. Changes to This Policy

Updates: We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

7. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or the handling of your personal information, please contact us through our contact page.

By engaging with our services, you consent to the collection, use, and disclosure of your personal information as outlined in this privacy policy.